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Privacy Policy | rajabandot Official Online Casino Malaysia

Last Updated: 2026-08-18

Privacy at a Glance

  • What we collect: Identity, payment, device, and gaming activity data.
  • Why we collect it: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Internal authorized staff and essential partner service providers.
  • How long we keep it: For the duration of your account and as required by Malaysian law.
  • Your control: You can request access, correction, or deletion via our support team.

1. Introduction and Scope

This Privacy Policy describes how rajabandot collects, uses, and protects your personal information when you use our platform. This policy applies exclusively to our services provided to users within Malaysia.

Please note that this policy does not apply to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

2. Personal Information We Collect

Account & Identity

Information provided during registration, such as your name, contact details, and date of birth to establish your account and verify age.

Verification Documents

Identification documents provided during KYC processes to ensure security and comply with anti-money laundering regulations.

Payment Data

Transaction records and payment method details necessary to process your deposits and withdrawals securely.

Gaming & Activity

Logs of your game choices, betting history, and transaction patterns to optimize your experience and detect unusual activity.

Technical Data

IP addresses, browser types, device identifiers, and operating system info to ensure platform compatibility and security.

Support Records

Communications sent to our support team, including chat logs and emails, to resolve your inquiries effectively.

3. How We Collect Data

We gather information through three primary channels:

4. Why We Use Data

Your data is processed for the following legitimate purposes:

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary for the following:

6. How We Protect Data

We implement robust technical and organizational safeguards to protect your information:

7. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your location, you have the following rights regarding your data:

To exercise these rights, please contact our support team via the channels available on this site. Please be aware that even after an account is closed, we must retain certain data to comply with gambling regulations and anti-money laundering laws.

9. How Long We Retain Data

Personal data is retained for as long as your account remains active. Once an account is closed, we keep the necessary information for a period tied to the account lifecycle and the specific timeframe required by applicable law in Malaysia.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and remove the associated data.

Parents or guardians who become aware of a minor's account should report it immediately via our Support page.

11. Cross-Border Transfers

To provide a seamless service, some of our partner providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of the page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official channels available on our Support page. Our team is available to assist you with any data-related inquiries.